Privacy Policy

Effective Date: July 28, 2026

Last Updated: July 28, 2026

One Stop Senior Living Services (“we,” “our,” or “us”) operates the website onestopsls.com and onestopseniorliving.com (collectively, the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our services, or communicate with us, including through SMS/text messaging. Please read this Privacy Policy carefully. By using our Site or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information: When you register for an account, fill out a form, or opt in to receive communications, we may collect your name, email address, phone number, mailing address, company name, and other contact details you provide.

Usage Data: We may automatically collect information about your device, browser type, IP address, pages visited, referring URLs, and other usage data when you access our Site.

SMS/Text Messaging Data: If you opt in to receive SMS/text messages from us, we collect your mobile phone number and records of your consent, message preferences, and opt-out requests.

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior on our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

•       To provide, operate, and maintain our Site and services.

•       To send you SMS/text messages that you have opted in to receive, including promotional messages about our software products, informational updates on events, and invitations to educational webinars.

•       To communicate with you, including responding to your inquiries and providing customer support.

•       To personalize your experience and deliver content relevant to your interests.

•       To improve our Site, services, and marketing efforts.

•       To comply with applicable laws, regulations, and legal obligations.

3. SMS/Text Messaging Policy

By opting in to our SMS/text messaging program, you consent to receive recurring text messages from One Stop Senior Living regarding our products, events, and services.

Opt-In: You may opt in to receive SMS messages by checking the consent box on our website form at onestopsls.com, during account creation, or by any other method we make available.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Upon receiving your opt-out request, we will send one final confirmation message and remove you from our messaging list.

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

We do not sell, rent, or share your phone number or SMS opt-in consent data with third parties or affiliates for their marketing purposes. SMS consent and phone numbers collected through our opt-in process are used solely for the purposes described in this Privacy Policy.

Our SMS messaging program adheres to CTIA guidelines and avoids prohibited content categories including Sex, Hate, Alcohol, Firearms, and Tobacco (SHAFT).

4. How We Share Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as client service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, not having a need to know it.

We do not sell your personal information. We may share your information in the following circumstances:

•       With service providers who assist us in operating our Site and delivering our services (e.g., senior communities and care homes, hosting providers, email services, SMS delivery platforms), subject to confidentiality obligations.

•       To comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of our company, users, or others.

•       In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. If you opt out of our SMS program, we will retain a record of your opt-out request to ensure compliance.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal health information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise any of these rights, please contact us using the information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our Site or services after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

One Stop Senior Living Services

18140 Zane Street NW #177

Elk River, MN 55330

[email protected]